(China) OUR SERVICES

• Employment of new FDWs

  Our FDWs come from Indonesia, Philippines and Myanmar. These FDWs undergo strict and intensive training prior to their arrival in Singapore.

• Employment of Transfer FDWs

  These FDWs can be deployed in your house typically around 1-2 Weeks.

• Direct Hire

  We are able to do up the necessary arrangements to bring your pre-selected FDW to Singapore.

• Work Permit Application / Renewal / Cancellation

  This is done through the MOM website.

• Security Bond, Personal Accident and Medical Insurance

  Employers are required to provide a $5000 banker’s guarantee and take up a personal accident and medical insurance for their FDW. We have tied up with a leading insurance company to provide appropriate insurance coverage for our customers.

• Medical Check-up

  FDWs are required by law to attend medical check-ups upon arrival in Singapore. They are also required to go every 6 months.

• Settling-in-Programme (“SIP”)

  It is compulsory for new FDWs to attend SIP to briefly orientate themselves with the housing environment in Singapore.

• Fingerprint Service

  Upon arrival in Singapore, FDWs are required to attend a medical check-up, SIP and have their fingerprints stamped on relevant documents.

• Employer’s Orientation Programme (“EOP”)

  We will inform new employers that the EOP is compulsory for them.This is stipulated by MOM. This allows employers to understand certain regulations and responsibilities of hiring a FDW. Classroom EOP costs $28 to $30 while online EOP costs $40. EOP is a 3 hour programme.

• Liaison with Embassies

  We liaise with the relevant embassies in the application of Home Leave / Endorsement and Passport Renewal.

• Booking of Air Tickets

  We help in booking of air tickets for FDW’s holidays or 1 way ticket.

• Counselling Services

  Our experienced team provides free counselling services to the FDWs if required.

• Follow Up Services

  We are a strong believer of good after sales service. Service calls are done regularly in order to understand how the FDW is coping at your household.

• Pick Up Services

  We provide Ad-hoc pick-up services

AFTER – SALES SERVICE

We are known for our after-sales services:
– Regular follow up calls are done to check performance of maid
– Free counseling on the phone or in person
– Advising employers on how to manage their maids
– Assistance to do any after-sales paper work