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– Employment of new FDWs
Our FDWs come from Indonesia, Philippines and Myanmar. These FDWs undergo strict and intensive training prior to their arrival in Singapore.
– Employment of Transfer FDWs
These FDWs can be deployed in your house typically around 1-2 Weeks.
– Direct Hire
We are able to do up the necessary arrangements to bring your pre-selected FDW to Singapore.
– Work Permit Application / Renewal / Cancellation
This is done through the MOM website.
– Security Bond, Personal Accident and Medical Insurance
Employers are required to provide a $5000 banker’s guarantee and take up a personal accident and medical insurance for their FDW. We have tied up with a leading insurance company to provide appropriate insurance coverage for our customers.
– Medical Check-up
FDWs are required by law to attend medical check-ups upon arrival in Singapore. They are also required to go every 6 months.
– Settling-in-Programme (“SIP”)
It is compulsory for new FDWs to attend SIP to briefly orientate themselves with the housing environment in Singapore.
– Fingerprint Service
Upon arrival in Singapore, FDWs are required to attend a medical check-up, SIP and have their fingerprints stamped on relevant documents.
– Employer’s Orientation Programme (“EOP”)
We will inform new employers that the EOP is compulsory for them.This is stipulated by MOM. This allows employers to understand certain regulations and responsibilities of hiring a FDW. Classroom EOP costs $28 to $30 while online EOP costs $40. EOP is a 3 hour programme.
– Liaison with Embassies
We liaise with the relevant embassies in the application of Home Leave / Endorsement and Passport Renewal.
– Booking of Air Tickets
We help in booking of air tickets for FDW’s holidays or 1 way ticket.
– Counselling Services
Our experienced team provides free counselling services to the FDWs if required.
– Follow Up Services
We are a strong believer of good after sales service. Service calls are done regularly in order to understand how the FDW is coping at your household.
– Pick Up Services
We provide Ad-hoc pick-up services
We are known for our after-sales services:
– Regular follow up calls are done to check performance of maid
– Free counseling on the phone or in person
– Advising employers on how to manage their maids
– Assistance to do any after-sales paper work