KATONG SHOPPING CENTRE: 63456788 BUKIT TIMAH PLAZA: 64685688 ZHONGSHAN MALL: 64931788 SEMBAWANG SHOPPING CENTRE: 64843788 CAREGIVER AGENCY: 64666188    

1 STOP SHOP MAID AGENCY

OUR SERVICES

 

 

– Employment of new FDWs

Our FDWs come from Indonesia, Philippines and Myanmar. These FDWs undergo strict and intensive training prior to their arrival in Singapore.

 

– Employment of Transfer FDWs

These FDWs can be deployed in your house typically around 1-2 Weeks.

 

– Direct Hire

We are able to do up the necessary arrangements to bring your pre-selected FDW to Singapore.

 

– Work Permit Application / Renewal / Cancellation

This is done through the MOM website.

 

– Security Bond, Personal Accident and Medical Insurance

Employers are required to provide a $5000 banker’s guarantee and take up a personal accident and medical insurance for their FDW. We have tied up with a leading insurance company to provide appropriate insurance coverage for our customers.

 

– Medical Check-up

FDWs are required by law to attend medical check-ups upon arrival in Singapore. They are also required to go every 6 months.

 

– Settling-in-Programme (“SIP”)

It is compulsory for new FDWs to attend SIP to briefly orientate themselves with the housing environment in Singapore.

 

– Fingerprint Service

Upon arrival in Singapore, FDWs are required to attend a medical check-up, SIP and have their fingerprints stamped on relevant documents.

 

– Employer’s Orientation Programme (“EOP”)

We will inform new employers that the EOP is compulsory for them.This is stipulated by MOM. This allows employers to understand certain regulations and responsibilities of hiring a FDW. Classroom EOP costs $28 to $30 while online EOP costs $40. EOP is a 3 hour programme.

 

– Liaison with Embassies

We liaise with the relevant embassies in the application of Home Leave / Endorsement and Passport Renewal.

 

– Booking of Air Tickets

We help in booking of air tickets for FDW’s holidays or 1 way ticket.

 

– Counselling Services

Our experienced team provides free counselling services to the FDWs if required.

 

– Follow Up Services

We are a strong believer of good after sales service. Service calls are done regularly in order to understand how the FDW is coping at your household.

 

– Pick Up Services

We provide Ad-hoc pick-up services

 
 
 

AFTER – SALES SERVICE

 

We are known for our after-sales services:
– Regular follow up calls are done to check performance of maid
– Free counseling on the phone or in person
– Advising employers on how to manage their maids
– Assistance to do any after-sales paper work